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Privacy Policy

Your privacy matters to us. This page explains how we collect, use, and protect your personal information with full transparency.

๐Ÿ“… Last Updated: March 2025 ๐Ÿ“ Esha Clicks Photography, Noida Extension
01

Introduction

Welcome to Esha Clicks Photography. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, fill out an enquiry form, or engage our photography and videography services.

We are committed to handling your information responsibly and transparently. We do not sell your data, we do not share it without good reason, and we take reasonable steps to keep it secure.

Short version: We collect only what we need, use it only for serving you, and never sell or misuse your personal information. If you have any questions, just ask us.

By using our website or booking our services, you acknowledge that you have read and agree to this Privacy Policy.

02

Information We Collect

1. Personal Information You Provide

When you contact us, fill out a booking form, or engage our services, you may voluntarily share:

Type of InformationWhen We Collect It
Name, phone number, email address Enquiry forms, WhatsApp conversations, booking confirmation
Event details (date, venue, occasion type) At the time of booking or pre-event consultation
Address (for album delivery) When a physical album or product is ordered
Communication preferences Inferred from how you contact us (WhatsApp, email, etc.)
Photos and videos of you and your guests During the shoot, as part of the booked service

2. Automatically Collected Information

When you visit our website, some information may be collected automatically:

  • IP address, browser type, and device information
  • Pages viewed and navigation patterns on the website
  • Cookies and similar tracking technologies (see Section 08)

3. Payment Information

Payments made via UPI or bank transfer are processed directly between you and your bank or UPI provider. We do not collect, store, or have access to your card details, bank account numbers, or UPI PINs. We only receive confirmation of payment status.

03

How We Use Your Information

We use the information we collect only for legitimate purposes directly related to serving you:

  • To process your booking enquiry and confirm reservations
  • To communicate with you about your event โ€” timeline, venue details, package confirmation
  • To deliver your photos, videos, and albums and notify you when they are ready
  • To process balance payments and send receipts or invoices
  • To respond to your queries and provide customer support
  • To improve our services, website, and client experience based on feedback
  • To send service-related communications โ€” delivery notifications, rescheduling updates
  • To comply with legal obligations, if required

Marketing communications: We may occasionally send promotional messages (e.g., festive offers, new packages) via WhatsApp or email. You can opt out at any time by letting us know โ€” we will not contact you for marketing if you've asked us not to.

04

Disclosure of Your Information

We do not sell your personal information. We do not trade or rent your data to any third party for marketing or commercial purposes.

We may share your information only in the following limited circumstances:

  • Service providers: Third parties who assist us in delivering our services โ€” such as courier companies for album delivery or cloud storage providers (Google Drive) โ€” are bound by confidentiality agreements and may only use your data for the specific purpose we engage them for.
  • Legal requirements: If we are required by law, court order, or government authority to disclose your information, we will do so. We will notify you where legally permitted.
  • Business transfer: In the unlikely event of a business merger, acquisition, or transfer of assets, your information may be transferred as part of that transaction. You will be notified in advance.

We will never share your event photos or personal details with anyone outside of these limited circumstances โ€” and certainly not without your knowledge.

05

Photo & Video Usage by Esha Clicks

This section is specific to photography services and deserves its own space.

Portfolio & Promotional Use

Esha Clicks reserves the right to use photographs and videos captured during your event for our portfolio, Instagram (@esha_clicks), website, and other promotional materials โ€” unless you specifically request otherwise in writing before the shoot.

This is standard practice in photography, and most clients are happy for their beautiful photos to be showcased. However, your preferences will always be respected if stated in advance.

What We Will Never Share

  • Photos or videos depicting private, intimate, or sensitive moments โ€” without explicit written consent
  • Images that could identify vulnerable individuals (young children, etc.) in contexts other than celebration coverage โ€” without parental consent
  • Any content that the client has specifically requested be kept private

Opting Out of Portfolio Use

If you prefer your photos not be shared publicly, simply inform us in writing โ€” via WhatsApp or email โ€” before the event. We will fully respect your request, no questions asked. Your photos will be delivered to you privately and not used in any promotional context.

06

Security Measures

We take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our measures include:

  • Secure cloud storage (Google Drive) with access controls for photo and video files
  • Restricted access to personal client data โ€” only accessible by Esha Clicks directly
  • Encrypted communication channels (WhatsApp, Gmail) for sharing sensitive booking details
  • No storage of payment credentials โ€” UPI and bank transfer details are not retained after confirmation
  • Time-limited delivery links that expire after 30 days to minimise long-term data exposure

Please note: While we implement strong security practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we commit to promptly notifying you of any breach that affects your personal data.

07

Your Privacy Rights

You have the following rights regarding your personal data held by Esha Clicks:

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Right to Access

Request a copy of the personal information we hold about you.

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Right to Correction

Ask us to update or correct any inaccurate information we hold.

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Right to Deletion

Request removal of your personal data, subject to any legal retention obligations.

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Right to Opt-Out

Unsubscribe from marketing communications at any time by contacting us directly.

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Right to Restrict Use

Ask us not to use your photos for promotional purposes before the shoot.

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Right to Portability

Receive your personal data in a structured, commonly used format on request.

To exercise any of these rights, contact us via WhatsApp at +91 93543 04776 or email hello@eshaclicks.com. We will respond within 14 working days.

08

Cookies & Tracking

Our website may use cookies โ€” small text files stored on your device โ€” to improve your browsing experience and understand how visitors use our site. The types of cookies we may use include:

  • Essential cookies: Necessary for basic website functionality (e.g., form submissions)
  • Analytics cookies: Help us understand which pages are visited most and how users navigate the site (e.g., Google Analytics)
  • Marketing cookies: May be used to serve relevant content or ads on third-party platforms โ€” only with your implied consent

You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect some website functionality, but it will not prevent you from contacting us or viewing our portfolio.

09

Third-Party Websites

Our website may contain links to external websites โ€” such as our Instagram profile, Google Maps, or the Zoho Forms booking form. Esha Clicks is not responsible for the privacy practices of these third-party platforms.

We encourage you to review the privacy policies of any external websites you visit before sharing personal information. The presence of a link on our site does not constitute an endorsement of that platform's privacy practices.

10

Children's Privacy

Our services are intended for adults (18 years and above) who are booking on behalf of themselves or their families. We do not knowingly collect personal data directly from individuals under the age of 18.

Photography of minors โ€” babies, children, and young guests โ€” is performed exclusively as part of family celebrations booked by their parents or guardians. Photos of children are treated with additional sensitivity and will not be shared publicly without the explicit consent of a parent or guardian.

If you believe we have inadvertently collected personal data from a minor, please contact us immediately and we will take steps to remove it.

11

Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Place a notice on our website where appropriate
  • Notify active clients via WhatsApp or email for material changes that affect ongoing bookings

Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

By using our website or booking our services, you acknowledge that you have read and agree to this Privacy Policy.